RigD's 2018 release showed how Machine Learning /AI driven automation can augment and assist Ops daily to improve incident coordination significantly. We proved this through fast and easy PagerDuty interaction right in Slack. Our original launch solved the problem of PagerDuty users and teams who work in Slack and need the power of PagerDuty at their fingertips, whether it be Feeds, driving PagerDuty functionality...

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Associated Press Forbes published this article around the time that Slack went public. It is a really good synopsis of the value proposition of Slack and his chock full of great quotes from tech leaders and visionaries, include this one from our CEO, Justin Griffin: Justin Griffin, the CEO and co-founder of RigD:"Chat and collaboration tools have been around forever, but nothing has ever taken...

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Maybe you’ve been there: on the phone arguing with an automated speech recognition engine just trying to find the fastest way to zero out to a live agent. Or finding the right keyword to get routed to a live chat agent bypassing the chatbot. It’s frustrating when you know what exact problem or question you have, and it’s not in their predefined list. Or worse,...

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Before we get in to all the great things that are available in Beta 3 we want to thank everyone who took time and provided us their thoughts and asked great questions during our Beta 2 and prior to that. It's that amazing feedback that's helped fuel our excitement and allow us continue to make a RigD a service you will love. So thanks and...

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The RigD team is excited to announce Beta 2, a stealthier version of our Beta. RigD simplifies your work by streamlining your tasks in Slack where you can use RigD to perform activities. An activity is a command run against a specific tool that RigD is integrated with. Check out our new website to learn more. We discuss the value of RigD for developers, give...

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A Simple Serverless Slack App This is a simple first public view into the RigD Bot.  Sign up for Beta to try it out and get access to more extensive information. RigD makes it easy to get your work done fast. We bring everything together in Slack where you can use RigD to perform things we call activities. An activity is basically a command we will run...

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