Tools are what RigD calls connection to other things. That could be another web service (like PagerDuty), cloud platform (like AWS), or other installed software. Adding a tool to RigD allows RigD to be the bridge between Slack and your destination for Slack inputs.
Setting up tools in RigD can be done using the phrase: “add rigd tool” and then choosing the desired tool. For some tools, you can control who can access to the tool from within Slack, while others are only for the individual user.
To add a tool at any time, type: “add rigd tool [tool name]” in the channel where RigD is present, or in the RigD app channel.
You can also trigger the function by going to the App Tool Help and using the “Run Add RigD Tool” button.
add rigd tool [tool name]
RigDToolType: Please indicate which tool you want to add.
From there you will be asked to indicate which tool you want to add, like Zoom, Datadog, AWS, StatusPage, Jira, or PagerDuty.
Once you select the tool type that you want, you will need to connect and authorize it to the appropriate account.
For PagerDuty, click on the Connect PagerDuty button to start the authorization process. You will need to follow the PagerDuty sign in steps on their side and then finish authorization. RigD uses OAuth to connect.
Once the tool has been added, you can use the command: “list RigD tools” to see if it is built,
PagerDuty users: Once you have a tool set up, you can use RigD to perform a lot of commands directly in Slack to talk to PagerDuty. You can add reminders, get who’s on call, list escalation policies, priorities, response plays, services and teams. You can also perform incident activities directly in Slack to acknowle, create, escalate, or resolve an incident. You can get details and alerts, list active incidents and more. Type in show pagerduty help to RigD to see the full list of commands available.