Pagerduty is a great tool for identifying and routing incidents. We don’t have enough space on this page to explain all the ins and out of PagerDuty, so if your looking for more on what PagerDuty does and how it works check out PagerDuty.com
Now when it comes to getting the most out of PagerDuty from Slack you are in the right place. We have a whole bunch of activities we can help you perform in a just a few seconds within Slack. This will keep you incident management process rolling. First things first, Let’s get your PagerDuty Tool added to RigD.
Adding a PagerDuty Tool
It only takes a minute to add a PagerDuty tool to RigD. We use the latest OAuth2 flow for connection to a PagerDuty account. However, in order for the flow to work you need to make sure you are logged into the PagerDuty web UI. If you do not do this prior to attempting the connection, you will be redirected to login and then have to restart the connection process from Slack.