You know how you work best. You've got a nice orderly system, working through incidents queued up by severity keeping the risk of outages and significant customer impact as low as possible. You are on top of your game. But in the process of the day to day, you lose track of the fiscal calendar -- well at least I always did. And wouldn't you...

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Swabby our pirate bot really hit his stride at PagerDuty Summit 18.  RigD was one of the sponsors of the show along with many big names.     Most striking to the RigD crew was the importance of operational and developer use of PagerDuty in a broad swath of companies and industries.  We also noticed a wide range of roles people have who are using the PagerDuty capabilities...

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Whether you are a developer, DevOps Admin, in IT Operations or a Site Reliability Engineer, the trends is toward the increasing use of ChatBots in our day to day activites.  When we look at the application development and operations world, the ChatBots that are relevant are the ones that are powered by machine learning, relying on AI to augment our activities.  Augmented automation presents itself...

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Put the Journey in Perspective DevOps has taken the application and operations community by storm.   The unification of application development and application operations has already shown profound effects on the application lifecycle of service/product ideation, architecture, build, test, deploy, configure and operate.  Where traditionally application development was owned by the business, or lines of business, operations was typically owned by the IT department (heck they owned...

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Continued from Part 1.   Moving our backend stuff to Lambda ran us into our first real challenges with Serverless. Up to this point we had been using the Serverless framework to build and deploy the lambda functions and corresponding API gateway. As a developer tool, the Serverless framework is great, it made getting up and running with lambda very easy. However, the problem we faced with...

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We recently read this great article by Aleksandar Simovic on Hackermoon:   7 ways Your Business will benefit through Serverless.   He expanded upon these seven benefits: Shorter time to market Increased efficiency Your fixed costs have become variable costs Less waste Easier pivoting (more flexibility) Better service stability Better management of development and testing At RigD we are already seeing benefits one through five in our Beta...

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